PlankPulse (hereinafter referred to as “we”) places great importance on your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information.
🧠 I. Information We Collect
To provide you with a better shopping and service experience, we may collect the following information:
- Personal Information
Name
Shipping Address
Email Address
Contact Phone Number - Order Information
Information regarding purchased products
Transaction history
Payment status (processed via third-party payment platforms) - Device and Usage Data
IP Address
Browser Type
Access Times
Page View History
Data from Cookies and similar technologies
🎯 II. How We Use Your Information
The information we collect is primarily used for the following purposes:
Processing orders and facilitating delivery
Providing customer support and after-sales services
Sending order notifications and shipping updates
Providing promotional information and new product recommendations (you may unsubscribe at any time)
Improving the website experience and optimizing products
Preventing fraud and ensuring transaction security
🔐 III. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
However, we may share necessary information under the following circumstances:
- Third-Party Service Providers
Including, but not limited to:
Payment processing platforms (e.g., PayPal, Stripe)
Logistics and shipping companies
Data analytics and website optimization service providers
These third parties use your information only to the extent necessary to perform the services requested.
- Legal Requirements
We may disclose information in accordance with the law under the following circumstances:
As required by applicable laws and regulations
In response to requests from courts or government agencies
To prevent fraud or illegal activities
🚚 IV. Logistics and Order Information
To facilitate furniture delivery (such as large items like sofas, cabinets, etc.), we may provide necessary information to logistics companies, including:
Name
Address
Contact Details
This information is used to complete the delivery and schedule installation services.
🍪 V. Use of Cookies
We use Cookies and similar technologies to:
Remember items in your shopping cart
Save user preferences
Analyze website browsing behavior
Improve website loading speed and user experience
You may disable Cookies through your browser settings; however, some website features may not function properly if you do so. 👤 VI. Your Rights
You have the following rights regarding your personal information:
View the personal data we hold about you
Request the correction of inaccurate information
Request the deletion of your data (to the extent permitted by law)
Unsubscribe from marketing emails
To exercise any of the above rights, please contact us.
🔐 VII. Data Security
We implement reasonable technical and administrative measures to protect your information, including:
SSL encrypted transmission
Secure payment systems
Access controls
Regular security audits
However, please note that no method of internet transmission or storage is 100% secure.
🌍 VIII. Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these websites, and we recommend that you review their privacy terms before visiting them.
👶 IX. Children’s Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
🔄 X. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page following any updates; your continued use of the website constitutes your acceptance of the updated content.